Return Policy

PLEASE READ: DUE TO COVID-19 SHIPMENTS MAY BE SLIGHTLY DELAYED.

NOTICE: All Wigs are custom made. Processing time is 10-14 business days ( Full lace Wigs)

CLOSURE AND FRONTAL WIG TAKE LONGER TO MAKE. IT MAY TAKE 14 business days.

The “Ready to Ship” sections ship within 3-7 business days. We do not ship or process orders on holidays. A tracking number will be provided via PayPal AFTER your order is processed. Standard shipping is 3 business days in the United States and varies for international shipping.

Wig Return Policy: Due to COVID-19 and the nature of the item, all sales are final. Please take your measurements and select options carefully. Wigs are made according to selected specifications. Please note, we are not responsible for improper measurements resulting in a wig that does not fit. We are also not responsible for variances in color caused by monitor settings or photographs. If the wig requires a specific color, add a note containing the color choice and brand.  We are not responsible for non proper after care of wig(s) or any error of alterations.

Payments are Non-Refundable: Once your payment submitted work begins on your purchase. Due to the custom nature of Hair-N-Tingz wigs, payments are non-refundable and credit can not be applied to future purchases.

Wig Maintenance

•Wash your wig(s) in cool water with sulfate-free shampoo and conditioner. Or you can use dry shampoo.

•Don’t wash them too much. Let your wigs soak for 15-20mins.

•Pat dry your wig(s) and let your wig air dry.
•Keep all wigs on a mannequin head when not in use.

•Never use heavy oils or styling creams.(moose is ok use for wigs)

• Rubbing alcohol or lace remover is recommend for cleaning the glue off lace.
•For any more questions pls email us or call we are here to help!

PROCESSING OF ORDERS

Orders are processed within 10-14 business days once order has been placed (FULL LACE WIGS)

CLOSURE AND FRONTAL WIGS TAKE LONGER TO MAKE. IT MAY TAKE UP TO 14 business days.

  • Tracking number will be provided via paypal.

SHIPPING INFORMATION

  • We ship internationally only if clients are willing to pay the shipping fee.
  • ALL ORDERS ARE SHIPPED VIA USPS PRIORITY MAIL (3DAYS) 
  • Hairntingz is not responsible for lost packages or incorrect address info. All packages are signature required. Please make sure all address info is correct on PayPal.
  • PAYMENT INFO
  • We accept payment through Paypal, Venmo, Klarna and Sezzle ONLY for both our safety
  • To make your payment, you either need to have an existing Paypal account or you have to create one.
  • We DO NOT accept payments via Bank Transfers and Western Union.